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Frequently Asked Questions

Why should I use ASL Interpreters, Inc.? Why not find interpreters myself?

In short, we spend the time finding an appropriate match for your deaf client(s) so that you don’t have to.

ASL Interpreters, Inc. is knowledgeable about the various types and levels of national certification available for interpreters, as well as state screening results. Therefore, we can provide you with interpreters whose qualifications and skills appropriately match your client(s) as well as the specific job assignment at hand.

For example, it is best to hire a certified interpreter with legal specialization to work in legal environments.

Furthermore, no two deaf consumers have the same language and/or communication needs. We will work with you to determine the deaf client’s needs and match him or her with an appropriately qualified interpreter.

Why do I need to provide interpreters, anyway?

It’s the right thing to do, and it’s the law.

What information will I need to provide when requesting interpreting services?

  1. Date and time of assignment (including start time and end time).
  2. Deaf client’s name and preferred mode of communication, if known. (e.g., ASL, PSE, SEE, tactile)
  3. Nature of assignment (classroom, small-group meeting, town hall meeting, interview, etc.)
  4. Assignment-related materials (e.g., copies of scripts or meeting agenda) if available.
  5. Location of assignment, including detailed directions and entry access information, if necessary.
  6. (On-site) assignment contact name and phone number.
  7. Billable party information (name and mailing address to send invoice to)

How much notice do I need to give ASL Interpreters, Inc.?

At least two weeks’ notice is preferred; late or last-minute requests may not be filled. Please be aware that if services are requested within 3 business days, a last-minute rate will apply. For more information on our fees and policy, please contact us at 804.651.9955 or

Why do some assignments require at least two interpreters?

Sign language interpreting requires extreme mental and physical stamina. To avoid medical problems, such as Carpal Tunnel Syndrome or Repetitive Motion Injury, interpreters should have regular breaks. Also, team interpreters may be required to ensure that the message is accurate and clear for the client(s). ASL Interpreters, Inc. will work with you to determine if a team interpreter is required.

What is a Certified Deaf Interpreter and why might I need one?

CDIs generally have an extensive knowledge and understanding of deafness, the deaf community, and/or Deaf culture. This, combined with their communication and interpreting skills, can bring added expertise into both routine and uniquely difficult interpreting situations. For more information, click here (PDF) .